OH NO? I have an UH-OH. 

Flowers are perishable goods, all sales are non-refundable. We take great pride in the quality of our work at Florian.
Not completely satisfied? Contact us within 24 hours so we may assist you to resolve the issue.


How do I add a note to my floral arrangement for delivery?

After you complete your purchase feel free to call us or send us an email with your name and the message you'd like written.
Please keep greeting to three lines of text within business card size. These will be handwritten! 


Do you deliver flowers from Anonymous Senders? 

Sorry, we do not send flowers from "secret admirers" or "anonymous". We believe a recipient has the right to know who the sender is.  


Do you ship overseas and to P.O. boxes?

We do not ship any of our products anywhere. They are hand delivered within our delivery region. 


Do you have customer service?

Of course we do! That is our most top priority. Our friendly and knowledgeable team is available to answer your questions. 


Do you offer floral design and event management separately? 

YES! We offer these services together or separate. Whichever you need from us we are happy to provide. Our Event Management services are offered a variety of ways-pre, during, and/or post event.


Do you sell my information?

No we do not sell your information whatsoever. Any information you give to us is kept strictly for our use only. We are careful not to overextend our welcome with your information.